We promise our clients six key fundamentals that will give you piece of mind:
NO PERSONAL COST TO YOU:
At Right Option, we are Finance Brokers. In most cases brokers are paid commission directly by the lender you choose so there is no direct fee for you to pay for the service we provide. We will always disclose the amount of commission we make from assisting with your loan and answer any questions openly regarding these amounts.
YOU COME FIRST:
Right Option is a small but experienced team which means you are very important to us and our business, you will be dealt with personally by the same finance broker the whole way through. We promise, no overseas call centres.
WE’RE WITH YOU THE WHOLE WAY:
We appreciate the relationships you build with other professionals (Real Estate Agents, Conveyancers, Accountants etc.) we will liaise with them when necessary to limit the amount of work require by you.
WE GO THE EXTRA MILE:
Right Option was created to ensure that all your finance needs are satisfied and that you clearly understand every part of your loan and contracts. Our priority is your requirements and not the banks, we will always compare all our lenders to see if they can offer a suitable lending product.
WE’RE HERE ALL THE TIME:
You can contact us at any time. It’s hard to manage day to day errands during business hours while working so you can contact us at any time. We have our online enquiry form for convince. We promise that we will reply to any correspondence by close of business the same day.
NO OBLIGATION ANNUAL REVIEW:
At no cost to you, we like to book obligation free appointments for our clients annually or as often as you/we feel is necessary. The finance industry is constantly changing, we like to touch base to keep you updated, make sure you are happy with how your loan is set up for your lifestyle and assist if any necessary changes need to be made.